Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices. Well that is their official description but actually they are crooks who are just waiting to get their filthy hands on your credit card. You know it is better to spend an extra dollar or so and get it from a reputed seller like Amazon or any reputed local online retailer of your country in case Amazon is not available in your country.
Countless people have lost money on gearbest; for instance this one: My item showed delivered but was apparently stolen. GearBest only insured the package for a third of the cost to save themselves money. I never was given a replacement item and only offered a partial refund nearly three months after placing my order and all of the back and forth. I lost nearly $200.00 out of my pocket not to mention this was suppose to be a Christmas gift for my kids. I would never buy from them again and would strongly encourage everyone to shop somewhere else.
And look at this one: Over 3 months have passed since I inquired about the progress of a promised replacement charger for my $49.99 Oukitel A29 Smartwatch. The charger was defective & I couldn't use the watch after 2 days. They responded to my first 2 inquiries, each a month apart, by saying they would reship the charger within "3-5 business and to be delivered within 10-25 business days after dispatch".
Another 30 days passed. No charger in sight. I again inquired about the charger, pointing out that over 2 months had passed since my first inquiry. Their answer was "As there maybe delay between the real stock and website updates. I have checked with our warehosue it is really not in stock now. Please wait 7 business days more for your order,but the exactly date depends on our manufacture....Thank you for your understanding and collaboration."
My response was "I am not being patient or understanding after this length of time. I am VERY disappointed with how my requests have been handled. There is no good reason why I do not have a working charger for my watch after over 2 months!! It should be in stock! Your customer service is terrible!"
Their response was "Thanks for your message.We empathise with your situation. I have checked the stock of the item you have ordered, it is not in stock. We can not resend it for you. We can refund you instead USD 5 on your GB Wallet (store credit) and exceptionally reward you with extra points. You can use both your wallet and points to purchase your future products."
My answer to their offer was, "A $5 refund is not acceptable. Remember that I can not use the $49.99 watch that requires the charger. I will only be satisfied if I am refunded $49.99 to my Paypal account, the method used to pay for the product."
